Effective Date: [31/08/2024]
1. Introduction
Welcome to HealthTraze Solutions Pvt. Ltd. (“HealthTraze,” “we,” “our,” or “us”). At HealthTraze, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.HealthTraze.in](http://www.HealthTraze.in) (the “Site”) and use our services. Please read this policy carefully. If you disagree with the terms of this policy, please do not access the Site.
2. Information We Collect
We collect information in various ways, including:
2.1. Personal Information
When you visit our Site or use our services, you may provide us with certain personal information, such as:
– Contact Information: Name, email address, phone number, and postal address.
– Account Information: Username, password, and other details you may provide when creating an account.
– Transaction Information: Payment details, purchase history, and other related information when transacting through our Site.
2.2. Non-Personal Information
We also collect non-personal information automatically when you use our Site, such as:
– Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
– Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device that help us understand how you use our Site and provide you with a more personalized experience.
3. How We Use Your Information
We use the information we collect for various purposes, including:
3.1. To Provide and Improve Our Services
– Process transactions and manage your account.
– Deliver customer support and respond to your inquiries.
– Analyze and improve our Site and services.
3.2. To Communicate with You
– Send you updates, newsletters, and promotional materials for our services.
– Notify you about changes to our Site or services.
3.3. For Legal and Security Purposes
– Comply with legal obligations and enforce our terms of service.
– Protect against and prevent fraud, unauthorized transactions, and other liabilities.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
4.1. Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes it was shared.
4.2. Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., to comply with a subpoena or similar legal process).
4.3. Business Transfers
Your information may be transferred as part of a merger, acquisition, or sale of all or a portion of our business. We will notify you of any change in ownership or control of your personal information.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. While we strive to protect your information, please be aware that no security measures are entirely foolproof, and we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
You have certain rights regarding your personal information, including:
6.1. Access and Correction
You may access and update your personal information by logging into your account or contacting us directly.
6.2. Opt-Out
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
6.3. Data Deletion
You may contact us to request the deletion of your personal information. We will reasonably accommodate your request, subject to legal obligations and our data retention policies.
7. Cookies and Tracking Technologies
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site. Your continued use of the Site after the changes have been made constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at:
HealthTraze Solutions Pvt. Ltd.
Address: 75/77, FLOOR-1ST, PLOT-97/98 MUSTAFA BAZAR, SANT SAVTA MARG, MAZGOAN , MUMBAI, Maharashtra, India – 400010.
Email: support@healthtraze.in
Phone: +91 882 875 3153
Thank you for visiting www.HealthTraze.in